Question 1

How does SpaceTalk achieve 100% QA call coverage?

Accepted Answer

SpaceTalk connects directly to telephony streams (Amazon Connect, Genesys, Twilio Flex) via WebRTC. Its neural pipeline transcribes dual-channel audio in sub-30ms and scores 100% of calls against customizable compliance and empathy rubrics.

Question 2

Is PCI-DSS and HIPAA cardholder data redacted in real time?

Accepted Answer

Yes. SpaceTalk executes in-flight regex and Luhn algorithm validation on streaming transcripts to mask credit card numbers, CVVs, and SSNs before data is written to encrypted storage.

Question 3

What payment methods are supported for SpaceTalk subscriptions?

Accepted Answer

SpaceTalk integrates Dodo Payments Merchant of Record (MoR) supporting Visa, Mastercard, American Express, Apple Pay, Google Pay, and Indian UPI, plus Corporate Bank Wire / ACH for enterprise contracts.